About Me

Thank you for investing your time to check out my website.

My name is Mladen Švraka and I run a Zoho Advanced Partner company based in Zagreb, Croatia. Before starting to work with Zoho apps in 2017 I’ve worked in sales for over 10 years for different IT companies, including large multinationals like Hewlett-Packard and Cisco.
My responsibilities ranged from handling a list of local accounts in Croatia to being responsible for a region of over 10 countries in South East Europe.

I was involved in many different sales, marketing, finance, accounting, support, and project management processes during that time. My first-hand experience showed me that the difficulties and bottlenecks organizations were experiencing are, in most cases, easily solvable – if only the tools were implemented correctly to help the teams do their best work rather than slowing them down.

After successfully helping several companies make the shift to the right Zoho tools and seeing their growth, I was more than encouraged to do the same for other companies full time.

I invested in official training delivered by Zoho’s own trainers and official Zoho product certifications in addition to my MBA degree in International Business. Currently, as a Zoho Certified Consultant, I have product certifications for Zoho CRM, Zoho Desk, and Zoho Books. I have taken 20 official instructor-led Zoho training sessions for different Zoho apps. Continuously investing in my knowledge enables me to bring more value to my new and existing clients.

Since starting to work with Zoho apps in 2017. I’ve helped more than 150 clients fulfill their goals and turn their organizations into better versions of themselves.

Outside of work, I am, first and foremost, a husband and father. I am also a martial arts practitioner, amateur guitar player, and someone who is on a never-ending journey to learn more about nutrition while practising a dominantly plant-based diet (cheese is my Achilles heel).

My dream for the future? Having my own farm. It might sound silly, but it is a big part of my 5-year plan for the future.

Interested in working with me?

Non-obligatory and free 1-hour consulting sessions are available for selected clients. Applying for a free consulting session takes about 2-3 minutes of your time.